Часто задаваемые вопросы
Частые вопросы партнёров OEM/ODM и дистрибьюторов: закупки, образцы, оплата, доставка и другое.
Q1Are you a trader or a factory?
Integrated industry & trade — 8,000 m² own factory in Nanpi, Hebei. R&D, production and export in one, US$30M+ annual export.
Q2What is the MOQ?
OEM/ODM: as low as 1 unit for sampling. Regular models 10–50 units; custom projects quoted per solution.
Q3Sample lead time & cost?
Standard: 7–10 days. Custom: 10–15 days. Sample fee is deductible from your bulk order.
Q4Bulk delivery time?
Regular models: 30 days. Custom: 30–60 days. Urgent orders can be expedited — per contract.
Q5Payment methods?
T/T (30% deposit + 70% balance), L/C, PayPal (small amounts). Monthly settlement for long-term partners.
Q6Warranty period?
Industry-standard 3–5 years; select high-end series up to 10 years. Terms per contract.
Q7What customization do you offer?
Color, logo silk-print / laser engraving, BMS parameters, capacity (parallel expansion), packaging, multilingual manuals.
Q8Which countries? DDP available?
30+ countries across Europe, North & South America, Southeast Asia. FOB / CIF / DDP / EXW all supported, destination customs handled.
Q9Compatible inverters?
CAN / RS485 protocols — Growatt, Deye, Victron, SMA, Solis, Sungrow, GoodWe, Schneider, ABB and more. Custom protocols negotiable.
Q10Overseas warehouse & shipping time?
Overseas stocking for long-term partners (region-dependent). Sea freight 30–45 days, air freight 7–10 days.